Frequently Asked Questions
Answers on returns, refunds, shipping and more
Have a question for us? Before contacting us, take a look at these frequently asked questions. If you’re still not able to find an answer, please feel free to reach out and we will be happy to assist.
Payments
We accept most major domestic and international credit cards for purchases made on our website. We do not accept, Cash on Delivery (COD) or personal checks.
International Orders
We gladly welcome orders from the international community. When ordering internationally, please allow for extra time for your order to arrive and be advised that customs fees are the responsibility of the customer and may be assessed by their local postal/customs service upon delivery. Orders shipped to Canada or Mexico via USPS Standard Shipping may be assesed a brokerage fee of $4.00 in addition to the customs fee to collect your order.
We are unable to ship to the following countries at this time: Afghanistan, Brazil, Congo, Eritrea, Iran, Iraq, Ivory Coast, Liberia, Libya, Myanmar, North Korea, Somalia, Sudan, Syria.
Shipping, Delivery & Order Fulfillment
All orders made on our site are fulfilled by our partner, Boardgame Geek. For more information about their fulfillment proceedures including information regarding order tracking, please visit their Frequently Asked Questions located on their website.
Returns & Replacements
We accept returns within 15 days of receiving your order. Replacements will be given within 1 year of purchase for free, not including shipping cost. Please contact us if you need to make a return or exchange and we will be happy to assist you. Please be advised your refund may be subject to credit card fees.